Privacy Policy

Last updated: April 16, 2026

Aeris ("we," "our," or "us") operates the Aeris platform. This Privacy Policy describes how we collect, use, and protect your information when you use our website and services.

1. Information We Collect

Account Information: When you sign up for Aeris, we collect your name, email address, company name, phone number, and billing information.

Usage Data: We collect information about how you use our platform, including login times, feature usage, and device information.

Contact Form Submissions: When you request a walkthrough or contact us, we collect your name, email, company, and message content.

2. How We Use Your Information

• Provide and maintain the Aeris platform
• Respond to your support requests and inquiries
• Improve our platform based on usage patterns
• Send product updates and relevant communications (with opt-out)
• Process payments and manage your subscription

3. Data Storage and Security

Your data is stored on secure, encrypted servers. We use industry-standard security measures including TLS encryption in transit, AES-256 encryption at rest, and regular security audits. Your data is never shared with third parties for marketing purposes.

4. Data Sharing

We do not sell your personal information. We may share data with:

• Service providers: Cloud hosting, payment processing, email delivery, and analytics services that help us operate the platform
• Legal requirements: When required by law, court order, or to protect our rights
• Business transfers: In connection with a merger, acquisition, or sale of assets

5. Your Rights

You have the right to:

• Access and download your data at any time
• Correct inaccurate information in your account
• Delete your account and associated data
• Opt out of marketing communications
• Request a copy of all data we hold about you

6. Cookies

We use essential cookies to maintain your login session and preferences. We use analytics cookies to understand how the platform is used. You can control cookie preferences through your browser settings.

7. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we remove your personal data within 30 days. Anonymized usage statistics may be retained for product improvement.

8. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email or a notice on our website.

9. Contact Us

If you have questions about this Privacy Policy, contact us at:

hello@aeris.earlyship.io